Platform Knowledge Hub

AI gets specs wrong when it reads mixed-up sources

An isolated knowledge base and context per project: product materials, corporate knowledge and authoritative evidence layered and injected precisely at generation time — no more parameter mix-ups.

What it solves
  • AI attaches product A's specs to product B — the multi-product brand's nightmare.
  • The root cause is context: every product shares one pool of material, so AI reads across the lines and answers wrong.
  • The fix is simpler than it sounds: separate the material, and AI says only what it was given.
How it works
  • Multi-level knowledge tree: organize entries by product line / topic, import in many formats.
  • Retrieval rework: global recall at generation time, injecting only relevant knowledge.
  • Corporate knowledge and evidence: credentials, cases and data sources on record.
  • Automatic llms.txt: declare authoritative on-site content in an AI-crawler-friendly way.
  • Public knowledge portal (optional): password-shared knowledge pages and Q&A.
Capabilities

Six capabilities of the knowledge hub

Multi-level knowledge tree

Entries organized by product line / topic, with multi-format import and hierarchy.

Hybrid retrieval (RAG)

Vector + keyword + title recall with reranking — generation receives only what is truly relevant.

Evidence & provenance

Every entry traces back to its source and revisions; credentials, cases and data sources are layered.

Knowledge review flow

In strict mode knowledge changes require approval before generation can use them (Enterprise and above).

Evaluation sets & expiry detection

Fixed Q&A pairs test retrieval quality; stale content is flagged so AI stops quoting it.

llms.txt & public portal

llms.txt generated automatically to declare authoritative content; optional password-protected public knowledge portals with Q&A.

See how AI-friendly your knowledge base is